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Best Dental Marketing Practices to Attract and Retain Patients
17 Jul 2025
Table of contents
The Importance of Dental Marketing
Competition in the Dental Sector
In Quebec, there are around 5,300 dentists spread across more than 2,500 clinics. In major cities, this concentration of clinics makes competition particularly fierce when a patient is looking for a new dentist. So, how can you stand out? That’s where dental marketing truly comes into play.
Why Use Marketing for Your Dental Clinic?
Being skilled doesn’t guarantee a full schedule. Even when offering high-quality dental care, a clinic that remains quiet online misses out on many opportunities.
Nowadays, more than 72% of Quebecers see a dentist each year, and most begin their search on Google or through AI tools like ChatGPT, Perplexity, or Gemini.
Dental marketing helps you become visible where your potential patients are looking for you. This involves a professional website, strong local SEO, an up-to-date Google profile, and useful content. By organizing your efforts, you increase inbound inquiries and attract new patients to your dental clinic.
Digital Marketing Strategies to Attract New Patients
1. Define the Strategy and Positioning of Your Dental Practice
Before investing in SEO or advertising, you need to know what your dental practice stands for. This positioning influences your entire marketing strategy. Are you aiming for accessible dental care? A high-end approach? A convenient location? Specialized services?
Take the time to clarify what sets you apart in your field. This foundation then allows you to build a consistent website, relevant content, and an online presence that truly speaks to your potential patients. It’s this clarity that makes decision-making easier and guides impactful future actions.
2. Enhance the Image of Your Dental Clinic to Build Trust with Your Clients
Dental care isn’t just about teeth. The image your clinic projects directly influences a patient’s decision to book an appointment.
A poorly structured website or outdated visuals can drive potential patients away. Investing in a consistent visual identity, professional photos, and a clear, reassuring website lays the groundwork for trust.
You’re not just offering dental services — you’re welcoming people who want to be well cared for. Make them want to walk through your door.
3. Your Ranking on Search Engines and AI Tools
The website of your dental practice alone is not enough to be visible to new clients.
What makes the difference is the full range of actions taken online: search engine optimization to appear in search engine results and LLMs (ChatGPT, Perplexity, Gemini), a well-filled-out business listing, helpful content, positive reviews...
Together, these levers strengthen your visibility and help you attract new patients.
Paid Advertising to Grow Your Dental Clinic’s Visibility
When someone searches for a dental practice on Google or Bing, they turn to the top results.
With Google Ads or Bing Ads, your clinic’s website can appear there immediately. This is a quick way to strengthen your online presence and generate qualified inquiries for your dental services.
Unlike organic SEO, this lever provides quick results. It requires a budget aligned with your clinic’s reality and the competition in your area. Without a clear strategy, your investment risks bringing no return.
By working with a company that specializes in marketing, you can set up campaigns that showcase the care provided by your clinic and bring in people who are genuinely interested in getting in touch.
Note: Advertising formats are being developed for AI tools like ChatGPT, Perplexity, or Gemini. Although they aren’t active yet at the time of writing (June 2025), their arrival could change how patients find a clinic.
Local SEO FOR DENTISTS
Search engines and AI tools rank websites based on their relevance and structure. If your site isn’t optimized, it will stay at the bottom of the results, and your services won’t be visible.
Local SEO aims to position your website at the top of results in your city or neighborhood, where your future patients are looking.
For a dental practice, this is an essential strategy because it attracts a local audience that’s truly interested. Here are the actions to prioritize to boost your online visibility:
- Structure your website pages around relevant keywords tied to your services
- Optimize your Google My Business profile to enhance your online reputation. A well-maintained profile improves visibility and reassures patients. Check your selected categories, add quality photos, ensure your hours are up to date, and encourage satisfied patients to leave recent reviews.
- Create useful content that answers the most common questions from potential new patients
We’ve built solid experience in local SEO for dental practices by focusing on optimized websites, well-targeted content, and well-structured Google Business listings.
Our Expertise in Local SEO for Dentists: Optimization and Hybrid Approach
This approach aims to attract more patients by making you visible to people actively searching for dental care. The reviews on your business profile also play a key role. Every interaction influences the final decision. A clear recommendation can truly increase the chances of a patient choosing you
By using our services, we’ll give you concrete advice on how to collect reviews naturally—without awkward solicitation. Finally, to attract new patients, we recommend a hybrid approach that combines local SEO and advertising campaigns.
Organic SEO helps build a strong presence on search engines, but results take time. That’s exactly where advertising comes in: it lets you directly target your desired audience and gain quick visibility while your SEO efforts begin to take effect.
The key is to properly balance both levers according to the reality of your clinic, the level of competition in your area, and your growth objectives.
4. Email Marketing: Loyalty and Communication for Your Dental Clinic
Email remains a powerful tool to maintain a connection with your patients. Unlike social media, email marketing allows you to communicate directly with people who have already interacted with your dental center.
It’s a simple but highly effective lever to build loyalty and keep attention on your services. For example, you can:
- Send appointment or check-up reminders
- Share tips on dental care
- Announce the arrival of a new service or a change in hours
- Offer educational or reassuring content for new patients
The key is to send useful messages at a controlled pace. Too many emails, and you risk being ignored.
Too few, and your clinic fades from memory. It’s better to focus on well-targeted emails with real value than mass sends with little relevance.
If your website includes a form or an informational section, consider adding a subscription option. This lets you grow your contact list naturally, with people genuinely interested in your dental health services.
5. Your Content and Social Media Presence
Your future patients want to learn more about your clinic before reaching out. Social media provides a simple space to show who you are.
You can present your team, showcase your clinic space, or share helpful dental care advice. These kinds of posts build trust and make people want to choose you. But your presence needs to be consistent and well-optimized.
That’s why we recommend using engaging visual formats, like short video tours or patient testimonials, to convey the atmosphere of your clinic.
Sometimes, just a few seconds are enough to spark the connection that leads to a decision.
Working with a team that understands these formats helps you save time while sharing content that’s aligned with your brand image.
Offline Dental Marketing Strategies
Even though most searches happen online, some local actions remain very effective for getting your clinic known.
Patient Referrals
A patient who has been well taken care of will talk about you. This kind of natural word-of-mouth often triggers the first contact. The clearer your care, the more reassuring your explanations, and the more punctual your scheduling, the more spontaneous the recommendation becomes.
Partnerships with Other Health Professionals
Working with family doctors, pharmacies, or health centers can extend your visibility and generate meaningful referrals—especially from newcomers to the area.
Presence in Local Life
Taking part in a health day, hosting a booth at a school, or offering a dental hygiene workshop creates direct links with residents. These are also great opportunities to clearly explain your services.
Measuring the Return on Your Marketing Efforts
A marketing strategy without precise follow-up is like throwing a message in a bottle into the ocean. To know whether your efforts are bringing in new patients and your investments are paying off, you need to track the right data and indicators.
Key Metrics to Watch
Number of appointments booked through your website, interactions generated by your ads, rankings of your pages on search engines, growth in review counts, open rates on your newsletters... These data points show whether your online presence is growing.
Useful Analytics Tools
Google Analytics, Google Search Console, SEMrush, and dashboards like those in HubSpot help you monitor your performance. By reviewing them regularly, you can adjust your priorities and invest where it really pays off.
FAQs About Dental Marketing
How can I quickly improve my clinic’s local SEO?
Optimize your Google My Business profile, add photos, collect reviews, and mention your location in your content.
What’s the best ad platform for a dentist in Quebec?
Google Ads remains the most effective for immediate local search visibility.
How much should I invest in digital marketing?
Plan to invest between 5% and 10% of your monthly revenue, depending on your growth objectives.
How do I get more positive reviews?
Ask for them at the end of a successful appointment, either in person or via a follow-up SMS or email.
Do I need an in-house marketing manager?
Ask for them at the end of a successful appointment, either in person or via a follow-up SMS or email.
Want to Attract More Patients to Your Dental Clinic?
To take your digital strategy further, our dental marketing service combines local SEO, targeted advertising, and strategic guidance, all tailored to the realities of clinics in Quebec.